SOLD AS-IS FOR PARTS OR REPAIR. Seller 99.3% positive. This will help verify to the customer that the headset and mic is working with the PC and Mumble. At a good price point of $99, it’d be hard to not recommend it. The headphone is very comfortable and is perfect for using for long gaming sessions. Now right click and make the Headset Microphone default. If we ever get boring, you can ‘unsubscribe’ by clicking the link at the bottom of our emails. So you should update the driver to see if that fixes the issue. If you have tried the steps above and the headphones or microphone are still not working, please contact Kingston technical support for assistance. 4. Run the inbuilt Audio Troubleshooter. No use of the usb dongle. [SOLVED] HyperX Cloud 2 Mic not working Hello, so when I first got my mic. First and foremost is the absolute comfort you’ll feel while wearing this headset. HyperX Cloud For PS4 Comfort. Can anyone clear out this question for me? Any other suggestions would be much greatly appreciated. It is not supported with the Xbox 360 or PS3. Make sure all of the connections are correct, including the ones to the control box or extension cable. You can purchase a third party adapter cable to use the headset with an OMTP device. Sometimes this works in case your Hyperx cloud 2 drivers are outdated or has been corrupt due to some registry issue. 4. All trademarks and registered trademarks are the property of their respective owners. What's wierd is that when I used just the minijack on my laptop it came sound. HyperX Cloud 2 not working on PS4. New comments cannot be posted and votes cannot be cast. HyperX Cloud for PS4 Review. You can update your driver manually or automatically. The largest PlayStation 4 community on the internet. If the “HyperX 7.1 Audio” is not currently the default audio device, right-click on the option and select “Set as Default Device.”, 3. We will try to cover the most common ones along with what we can do to resolve the issue. If you are facing this issue, you can try the steps below to get your HyperX cloud stinger mic working again. Can you see the Headset Microphone? Inttend to use it with PS4, mouse and PS Move Navigator. Note for PS4 and Xbox One owners: though Kingston does advertise the Cloud II as compatible with current-gen consoles, be aware that this headset provides only stereo audio on those platforms. As stated a number of times, updating the driver fixing that issue. *HyperX is a division of Kingston Technology Company, Inc. 3. I just got this headset too btw its a great headset run that firmware update, If you unplug it and pkug it back in over and over it will eventually work. $112.94. 1. 3. I have tried switching controllers and that doesn't work either. Also, if you are using the Realtek audio software, it may be overriding the Windows settings. I have tried using the USB thing and the mic still hasnt worked. It was working perfectly fine, a couple of months later. It can only be adjusted with the control box. Be aware this volume control is for the headphones only. Instructions are posted on this page. Headset has never been dropped on the floor or hit to make enought impact on it to wiggle wires around. Sometimes takes a dozen tries but it will work. Note: The headset may appear as "USB audio" instead of "HyperX 7.1 Audio". However, a few days ago, the cable got stuck, bent and the tip of the 3.5mm TRRS headphone jack split in two. Whenever I try to install that update I get an error saying that "another instance of application is running." Scroll down to ‘Audio Devices’ and select it. 4. Our headsets use a CTIA standard connector which will work with the majority of mobile devices. I have just tried that. The HyperX Cloud Alpha’s dual-chamber driver system separates the bass from the mids and highs, allowing them to be tuned individually for reduced distortion. Choose ‘Output to Headphones’ and select ‘All Audio.’. Update the firmware as other have said. 3:10 ... Not only is the HyperX Cloud Alpha headset great for gaming, but it’s an excellent option for listening to music as well. Yes, if you install the HyperX Cloud II FW Update 0010 there is surround sound functionality on the PS4. ... HyperX - Cloud Flight Wireless Stereo Gaming Headset for PC/PS4 - Black. The headset must be selected as the default audio device in your sound settings. Out of no where it just stopped working. Repeat the same steps for the microphone portion of the headset, located under the “Recording” tab (also found in the Sound program in Control Panel.). HyperX sells direct in the listed countries. This should resolve this issue. The production firmware versions are separate for this and do not allow for PS4 compatibility. • If not right click anywhere in the white space and verify “Show Disable Devices” and “Show Disconnected Devices” are both checked. The HyperX Cloud II is plugged into my controller through the 3.5mm jack. Do you have any idea of a fix for that? User rating, 4.4 out of 5 stars with 705 reviews. - Verify that the control box mute switch is not in the mute position. Our headsets will work with most mobile devices using the 3.5 mm headset jack. The mic on your HyperX Cloud 2 headset won’t work if you’re using an incorrect or outdated driver. 5. Turn on your PS4® game console. Thanks. Follow these steps for sound settings to fix the HyperX Cloud 2 mic not working issue: Step 1: Launch Control Panel. • Go to Control Panel > Hardware & Sound > Sound. In the Cortana search tool type: Voice Record, click on Mic in middle of app and talk. -See if the headset works with another computer or device. 4.4 (705) I have one and everything is working perfectly. The versatile Cloud Alpha is designed to work on PC, PS4™, Xbox One™ and other platforms with a 3.5mm port. We promise to handle your information in line with our privacy policy. Now click triangle to playback. I would love to have everything setup for its arrival This will help verify to the customer that the headset and mic is working with the PC and Skype. Click the Apple menu and select “System Preferences” from the drop-down menu.
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