@Tracfone The computer chat is not working and I will not use the phone. @Tracfone OMG get your company together and stop outsourcing your sub-company #SafeLinkWireless to the Philippines. is there any way i can transfer the phone number to another phone or service? TracFone Data Not Working 1) Restart your phone. For its cherished habitues, I have listed its APN settings. @Tracfone @tfwirelessInc @Tracfone , @tfwirelessInc I am now going on the third day of having a phone with no service. All of my tweets and messages have gone without reply. Additional 90-day review of @Tracfone/@Verizon deal by the FCC. I know it couldn't be that because I have other Samsung devices on Tracfone in the same house that had data access still. @mariliacout Except on my phone just VZWINTERNET worked, not TRACFONE.VZWINTERNET . I couldn’t get a copy of my bill no matter how hard I tried. If it is still not working, please contact us so we can help you with it. @Tracfone 3) t is also does poorly on customers trying to follow up on a continuing issue, unable to be properly prepared for re-contacting a customer or for a customer to call back on an open ticket. The website is not working properly. Let’s configure the Tracfone 4G LTE & MMS Settings for Android, iPhone and Windows Phone. @Tracfone [–]Nivrap 0 points1 point2 points 1 month ago (0 children). Do you like your plan 4 web use? Waiting on a call back from TracFone to fix the problem. @Tracfone @HSN No cell service due to at&t bombing in nashville. Didn't even have to reboot. @tjarry Then tried changing the APN manually according to OP's instructions and my LTE connection immediately reconnected to the cellular network. Back out and re-boot. Power back up. [–]bigdish101 0 points1 point2 points 1 month ago (0 children), [–]PlymouthSea 1 point2 points3 points 1 month ago* (0 children). EDIT, THE SEQUEL: SOLVED via direct chat w/ Tracfone tech support. OMG get your company together and stop outsourcing your sub-company #SafeLinkWireless to the Philippines. Do you like your plan 4 web use? Apparently your billing department is working, since you took my money, but my kid's phone still won't work. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Trying to make a call and my phone is saying mobile network not available. @EmpressAkara MOBILE WEBSITES: Access the mobile web site version of your choice. They lost me my business number and clientele. @Tracfone Adrian: You can call and request to be transfer over to the shipping department if you have issues,. That APN does not work on any of my Tracfone branded smartphones. #Tracfone @Tracfone there is #nothing they can do! Had no idea what the problem was at first. @MarkAMahan is this the mark Mayan that works at tracfone? @Tracfone is your network down? @SwampOgre You can also buy it through the TracFone Wireless My Account App. @patrickwm68 Via Try to check first if the issue still occurs. This service #sucks. I've spent so far 12 hours trying to get service on a phone with you, and the tech support has been abysmal. @bernaert1776 This allows Tracfone to continually work … I am waiting on @Tracfone "higher department" to call me for 2 days already trying to help my mother get her new @Samsung phone set up. Tap on the Tracfone TRACFONE.VZWENTP selection. I tried through online chat but apparently the only people that can help are the ones that do phone calls. Just a tech glitch although I think you guys would offer stiff competition if you matched Straight Talk's data plans. Thank you! Never had such an issue and between them and @MyStraightTalk I am so Pissed-Off right now. @Tracfone which is not right because if the IMEI is from TracFone ☝? I just texted APN to the text number Tracfone gives (611611, I assume it's the same for everyone), restarted, and it actually worked! BACKGROUND APPS: Turn off apps running in the background. My son just brought this up to me as well. When will you be? #Tracfone @Tracfone there is #nothing they can do! @Tracfone is a big glitch on the system when it comes to unlocking customers devices this company needs to focus on the IMEI not on the Sim card for customer to be able to pay and have their phone unlock ?? Once the reset is complete do not install any apps in your phone yet. @shawnee615 @WSMV my Tracfone, which apparently uses AT&T service worked fine right after the bombing but quit an hour later, and still no service. @Tracfone 3) t is also does poorly on customers trying to follow up on a continuing issue, unable to be properly prepared for re-contacting a customer or for a customer to call back on an open ticket. and customers cannot have their phone unlock we need to focus on the IMEI not on the sim card?? I wonder... @Tracfone Adrian: You can call and request to be transfer over to the shipping department if you have issues,. STOLE MY MONEY!!! Sick, I'd been having this problem for a while, this fixed it instantly. Reports in last 20 minutes. If it is still not working, please contact us so we can help you with it. @peter_adderton @Verizon @Tracfone @TMobile @ATT It is more than promos. - the number to call leaves you on a wait line for hours. Turn it off. @Tracfone DON'T go with this service. [–]Drengelus 0 points1 point2 points 1 month ago (0 children). All of a sudden no cellular data? @Tracfone 4) @Tracfone . FCC asks for additional 90 days to review Verizon/Trac mergeer, The SIM card information you provided is invalid. They lost me my business number and clientele. @Tracfone @tfwirelessInc @Tracfone , @tfwirelessInc @chicago0048 @Tracfone @HSN You're a horrible business that takes advantage of poor people with bad credit. @ApartmentLife2 Started with 1.5 gb and should have 3 now. nobody knew what 'api' meant. 1)@Tracfone , @tfwirelessInc , I am now on my 3rd days of trying to get service for my phone , and I just finished going through another hour long call, trying to get my phone working, and I still don't have service. So this happened to me and many others best I can tell. They say no! 1)@Tracfone , @tfwirelessInc , I am now on my 3rd days of trying to get service for my phone , and I just finished going through another hour long call, trying to get my phone working, and I still don't have service. I cannot believe that I am the only one experiencing this issue. Your WEBSITE IS NOT WORKING! and join one of thousands of communities. My Ticket # with Tracfone is 1229070925. Will change services if this continues. I am waiting on @Tracfone "higher department" to call me for 2 days already trying to help my mother get her new @Samsung phone set up. I wonder... @ShimsheyRosnbrg Promo codes, deals and the like are welcome here! @Tracfone This is not true. @mariliacout @informingyounow Apparently your billing department is working, since you took my money, but my kid's phone still won't work. @Tracfone @HSN You're a horrible business that takes advantage of poor people with bad credit. @Tracfone You are NOT available, stop lying to your customers: @Tracfone The computer chat is not working and I will not use the phone. It had been a few weeks since I tried the APN reset, but someone suggested it and I figured it couldn't hurt to try again. My data stopped working on Christmas Eve and this fixed it! Do you want to add violation to the American Disabilities Act over your service complaint? In case anyone else has the same problem with this phone, my solution was this: under Network & Internet in settings, turn off Wi-Fi. Just a tech glitch although I think you guys would offer stiff competition if you matched Straight Talk's data … I received a new sim card this morning, and have gone through the number transfer to the new phone/sim card and I am still getting no service. Other - 100 %Outage History Dec Jan Feb. Reports Dynamics EST (GMT -05:00) 0 … - the chat line doesn't work anymore (why would you disable it? LTE is back on and cellular data works. from … Be #aware #careful if you go #abroad, it's not #working outside the US! TracFone. I am in the Nashville area. @peter_adderton @Verizon @Tracfone @TMobile @ATT It is more than promos. How many times do I have to say that? wasting my life trying to convince tracfone to update their database. How many times do I have to say that? @Tracfone But, there are spots wehere the network just doesn't work is is very slow, despite having 4/5 or even 5/5 signal strength. ? In this few days, my phone suddenly can’t connect the cellular data and when I make a call it show “not registered on network”, after I turn it off and restart my phone,it’s become work … Upper right corner are three dots, tap on those then tap on New APN and insert the following settings. @informingyounow @Tracfone 1) I did that for 10 hours yesterday, and 2 hours today so far. @chicago0048 Another area @TMobile doesn’t get enough credit for making better. Before rebooting, turn on Airplane Mode. @bernaert1776 Additional 90-day review of @Tracfone/@Verizon deal by the FCC. @brokebackUSA @stclairashley I can’t make local calls on my cheapo Tracfone, but could call Florida with no problem? your app and website are not working. @brokebackUSA @stclairashley I can’t make local calls on my cheapo Tracfone, but could call Florida with no problem? I received a new sim card this morning, and have gone through the number transfer to the new phone/sim card and I am still getting no service. @ChrisDOusley Because we can do that too. You are A DISGRACE! My cell phone doesn't work at my house. ^FA, @Tracfone If not, turn mobile data … Thank you soooo much! @Tracfone What part of “my phone isn’t working so I can’t text/ call” did you NOT get?? Never had such an issue and between them and @caheyne On phone all day yesterday and still not working!! @Tracfone @Verizon No cell service or LTE since Monday in central TX. @Tracfone @tfwirelessInc 2) This is abysmal and intolerable customer care. This service #sucks. Never had such an issue and between them and @MyStraightTalk I am so Pissed-Off right now. At this point I have to assume I'm not the only one being affected. @Tracfone No, they are not, you are lying again. Power back up. Each referral will give you enough reward points for a free $50 plan. [–]mrxevious0x 0 points1 point2 points 1 month ago (0 children). reset password is broken. #Tracfone. @tracfone Tracfone are you having network connection problems in AC 312? @sunshinegrl612 @swampdrainin Target has disposable phones. https://www.howardforums.com/showthread.php/1912568-Proper-Tracfone-Access-Point-Names-(APNs). Name Tracfone APN … ... for purchase. @peter_adderton @boostmobile @Tracfone Boost mobile has THE WORST customer service EVER! No, I will not use the phone chat. I tried to contact you regarding an issue with my phone, but then TWO of your agents disconnected, and then I lost connection due to internet issues. @Tracfone hello. Get the cheapest flip phone, you can call and text, no internet which is what you want. Your Technical assistance people seem incapable of referencing open tickets, or even understanding/reading them so that people don't go through 20-30 minutes of describing the issue. I have no problem flaming a large company for horrible customer service like @Tracfone and their copy-paste response they think passes for customer service. Tracfone is a subsidiary of América Móvil and uses the wirless network of Verizon, AT&T, Sprint and T-Mobile. @Run2Eat @sunshinegrl612 @swampdrainin Target has disposable phones. Just a tech glitch although I think you guys would offer stiff competition if you matched Straight Talk's data plans. Tap on the APN … My Ticket # with Tracfone is 1229070925. nobody knew what 'api' meant. Carefully remove the SIM card from the device. APP To download My Account, text the word APP to 611611 or click here . Customer Service keeps giving me a run around and the phone says "No Registered Network." I want my money back, you sold me a broken phone, a bad SIM and your number doesn't answer calls. That should help immensely (did for me). @wave7jeff has been reporting since December that this deal is not a slam dunk. @mariah_greer @gingerjillibean @tracfone Tracfone are you having network connection problems in AC 312? So accessible! Prior to switching to one of the settings listed here, it is recommended that you delete all the other non working … Another area @TMobile doesn’t get enough credit for making better. Last, you are likely visiting this page because you can't get your mms or data to work properly. It is a freaking nitemare. @Tracfone Your support was useless, I ended up doing a reset network settings and it resolved the issue. @Tracfone please help me understand why my network issues cannot be resolved through your call center, and why they keep disconnecting while troubleshooting. @gange_joyce I have no connection on my Samsung phone. 0. @racergirlalex @TMobileHelp Every day I have dropped calls, poor internet , slow speeds , I have no service lot of the time. I cannot believe that I am the only one experiencing this issue. Don't let them forget about your customers with at&t sim cards. I know that because I used the chat function before (2 weeks ago). @bigbart60 @Sarcastically1 @MikeSievert @TMobile ....can’t offer me something decent (I want a newer Galaxy) then I’m just switching to Tracfone. This is abysmal and intolerable customer care. @KSTNMan Just remember that before you can use apps like My Account (mentioned … I told you that I cannot speak on the phone for long, I have hyperacusis. ( fingerprint thing is probably me) Thanks like tracfone. Rendered by PID 19918 on r2-app-0e699436e1ca68291 at 2021-02-21 12:07:39.780989+00:00 running a57cb06 country code: IT. Friend must switch to Straight Talk and join our Rewards program. Name: internet. @Tracfone 2) and going through basic troubleshooting every time. Any AT&T, T-Mobile or Verizon compatible device should work… @Tracfone Started with 1.5 gb and should have 3 now. @pigbitinmad Customer service just convinced me to do a factory reset on my phone when the only issue: i reached my data limit. … ^FA, @SwampOgre You can buy it using the TracFone Wireless My Account App. I think some additional training is in order for your team. @The_Hermithood @parler_app @Tracfone I'm only on it on my computer. (self.TracFone). alas no Via Never had any problems with my emergency fone’s service and they don’t F with my bill/require insurance on a Galaxy S7 ? @Tracfone your service is currently working intermittently. While it may not work every time... 2) Update your firmware. @Tracfone are you having issues with your website? When will you be??? Will #Verizon end #Tracfone participation in #Lifeline? TracFone should know this phone belongs to them and if the customer is paying to have the device unlock they have all the right to have it unlock so please fix this glitch ASAP. If restarting doesn't work, switch between Wi-Fi and mobile data: Open your Settings app "Wireless & networks" or "Connections". People want 1 call resolution. Problem still persisted. Twitter On some smartphones, you may not be able to see the APN settings page in your phone’s settings app. Hi,I have a Samsung Galaxy Note 8. @Tracfone are you having issues with your website? [–]Bao_Xinhua[S] 0 points1 point2 points 1 month ago (1 child). @db12386033192 This failure to respond is disappointing and inexcusable. TOTAL EFFING RIP OFF!!! You are lying again. @Tracfone What a rip off. [–]Traunt0704 0 points1 point2 points 9 days ago (0 children). should have been straight forward. At this point I have to assume I'm not the only one being affected. @ImKaren I was ready to purchase a new phone until I found this. downdetector.com, On the You slowed down my internet speed so extremely slow I was unable to access my bank's website. [–]OzarkBeard 1 point2 points3 points 1 month ago (1 child). Points earned through referral program are not … @Tracfone I am so Pissed-Off right now. @BunnyQ22 @tracfone are you down? Same with calling. Poor corporate structure, no consideration for clients, insulate themselves from customer base. your app and website are not working. They say no! It is a freaking nitemare. After your current phone is deactivated, it cannot be reactivated. YOU have to adapt to ME because YOUR company wronged ME. #Tracfone #verizon, @SherylSRodgers They constantly use data … #Tracfone. No, I will not use the phone chat. Looks like Verizon is not being very thorough and some number of us will have to do the legwork to update our phones. @RedfordVinnie They like to blame the shipper too if they aren't processing orders through their own system. I'm a nurse, my wife is a nurse, and we cannot communicate properly, and have had issues for months. This happens four days after 16 state attorneys general call for FCC scrutiny. © Ookla, LLC. @kehlarn @Tracfone OMG get your company together and stop outsourcing your sub-company #SafeLinkWireless to the Philippines. have no #connection international, this sucks. ^FA. Have Comcast internet at least. @informingyounow OMG get your company together and stop outsourcing your sub-company #SafeLinkWireless to the Philippines. @Tracfone @tfwirelessInc 2) This is abysmal and intolerable customer care. - the number to call leaves you on a wait line for hours. I just called tracfone tech support, my phone is fine, I asked them if they had any other reports from my area w/same issue, he said it is the tower in my area, to call back in a wk if still having signal issues. No support in refund purchase through Target store. reset password is broken. I tried to contact you regarding an issue with my phone, but then TWO of your agents disconnected, and then I lost connection due to internet issues. Same problem hers we have 2 Samsung Tracphones with no Mobile Data working. @Tracfone What in the hell is going on with your website. AGAIN! Used the automated system through that number to diagnose/troubleshoot. Buy minute cards there too. @Tracfone @HSN Pathetic customer service. When will you be? @Tracfone is your network down? You don't care about your customers because new customers will always pay for your shitty service. See if TracFone Wireless is down or having service issues today. The chat function is not working and it's 4PM. Waiting on a call back from TracFone to fix the problem. This fixed mine. It's not working on the mobile app and you have to reload the mobile site multiple times. … Been a customer for years. Never had any problems with my emergency fone’s service and they don’t F with my bill/require insurance on a Galaxy S7 ? @GonzoStrangeluv To update your data settings in order to send MMS and access the Internet, text APN to 611611 or click here. On phone all day yesterday and still not working!! @Tracfone 4) @Tracfone . Are tracfone phones locked to the carrier? Turn it back on without the SIM. You don't care about your customers because new customers will always pay for your shitty service. @wave7jeff help!! @lovesdogsnstuff Depending on your device, these options may be different. As … I just started having this issue with a Samsung Galaxy J7 Crown today. I'm reporting them. TOTAL EFFING RIP OFF!!! Their customer service is becoming an issue 2. #Tracfonesucks words can't describe just how bad tracfone customer service is. I'm using Tracfone, which is cheap for phoning, but not 4 Internet. @JohnRos11054880 @NMKokopelli @Tracfone But, there are spots wehere the network just doesn't work is is very slow, despite having 4/5 or even 5/5 signal strength. @mariah_greer @Tracfone I found it. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. @SherylSRodgers @HopefulB2020 Customer Service keeps giving me a run around and the phone says "No Registered Network." Update: Tried sending APN to 611611 and it told me something to the effect of "you are already set, chief". ... All monthly Tracfone plans have a data-add on card available priced at $10 for an extra 1GB of data. Set like that mobile data/LTE does not work. Get an ad-free experience with special benefits, and directly support Reddit. @SherylSRodgers People want 1 call resolution. Additional points are required for higher priced plans. Internet through mobile data is really really slow. I couldn’t get a copy of my bill no matter how hard I tried. @mariliacout @Tracfone This is not true. My cell phone doesn't work at my house. Settings > Connections > Mobile Networks > Access Point Names. The website is not working properly. © 2021 reddit inc. All rights reserved. Its policies also have data internet plans through which you can use the internet and send MMS using mobile credit, but this would require to have Tracfone APN settings in your phone. I'm using Tracfone, which is cheap for phoning, but not 4 Internet. wasting my life trying to convince tracfone to update their database. I think some additional training is in order for your team. Your customer service/techs should be aware of the issue prior to contacting the customer. @Tracfone I like this company this company provide great service but the customer service is really poor connection is really poor because they working from home some of them don’t even have good Internet. I have no idea why she stays so loyal to this network. If you are using Safelink on your device and it is not working … I know that because I used the chat function before (2 weeks ago). #Tracfone #verizon, @Tracfone No cell service or LTE since Monday in central TX. Have Comcast internet at least. I will file a complaint right away with BBB. @mariliacout What worked for me is changing the APN name. Probably should switch but don't understand how these plans work. Sorry. Not Working For Me! Please NO NSFW posts here. I'm a nurse, my wife is a nurse, and we cannot communicate properly, and have had issues for months. In fact we're getting ready to upgrade our outdated phones to new phones & retain our phone number & unused data. ( fingerprint thing is probably me) Thanks like tracfone. I cannot believe that I am the only one experiencing this issue.
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