Windows 10 new servicing model (i.e. I tried reversing the DVI-D cable but no luck, primary still goes black. I've got a new Dell laptop that came with Windows 10 and every so often the screen just goes BLACK for several seconds. If so, that's not the issue we face. The screen keeps going black randomly as I work. Mostly it happens when I'm online, but I think it's done it once or twice when I'm not online. Windows 10 computer keeps randomly going to lock screen. My Dell laptop's screen randomly goes black. When the laptop screen goes black, I have to restart the computer to get it to come back on. It does not go out, as I can still see the back light on in the monitor, but just goes black, with external monitor still working. if it does whe nit in windows go back to the onboard lcd screen if it black use a flash light. I have 2 identical monitors on the Displayports, and the second screen randomly goes black between 1-30minutes for 0.5 - 3 seconds. It does it every 3-5 minutes then eventually spreads out to every 8-10 minutes, but it's super annoying in the middle of a youtube video or screen recording. if you can see windows image it a backlight issue. Recently, lots of computer users complain that their PC or laptop screen goes black every few seconds: case 1. It doesn't matter what I'm doing. The only thing I can do to get the screen back is to shut it down manually. I've tried all the suggested fixes and its still happening. "Sometimes this doesn't happen but when it does, my screen would go black for a second then 5 seconds go by and it happens again (it would repeat another 10 or more times). Even that doesn't work and takes a couple of … So when im on my laptop and start browsing through things or whatever daily things i do on it, throughout the time my laptops screen goes black and right after the screen goes back to whatever i was on. help please? Also I can fix this problem with using 1x HDMI and 1x DPI but I got a VR so I need the HDMI port for that. I got a brand new windows 10 installation without any unnecessary programs. You could be just be doing anything on the computer and it would jut randomly happen. Only way to get the primary back is to reboot the computer. And then there are the black screens that happen out of the blue. cgibbs486, thanks I'll take a look. When the computer is IN USE the screen goes black then goes back to the lock screen and requires the passcode again. Windows 10 Monitor Keeps Going Black Then Comes Back. Hi all, I've been having issues with my laptop's screen - they first started appearing a few months ago, then went away for a while, but seem to have come back with a vengeance! How to Fix Random Black Screens: Advanced Troubleshooting Options to Try. if the unit under warranty send it in to be repaired. Secondary monitor is working. if oyu have a pc monitor plug the laptop into it and use the funtion keys to turn on the ext video port. But most of the time the issue is with the external monitor. So there is no 3th party tools. Jeff_D , are you referring to this 'We are investigating reports that a small number of devices may startup to a black screen during the first logon after installing updates.' Over the past few months, my primary monitor randomly (no pattern to the issue) goes black but the led shows it to still be working.
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